At a first glance, Live Chat in Atlanta seems like a really handy tool that can support routine customer service tasks. However, many businesses still have yet to unlock the potential of live chat. We’re talking about your proactive approach. Generally, there are two types of customer support: reactive and proactive. What exactly does that […]

You don’t need a master’s degree in marketing to know that quality customer service is important to the success of your business. If you can provide a worthwhile and memorable experience for your existing customers, they will become your most vocal advocates. One way to build rapport with customers is to start using a service […]

You may be asking yourself “why are reviews important for my dental practice?” In today’s world, its vital for every business to have an online presence. Your dental practice is no exception. Consumers now heavily rely on the web to find services and business. Therefore, online reviews are more relevant than ever. Over 88% of […]

When you receive a review on a social media page like Facebook, it is extremely important to respond. Don’t just let that social media marketing in Orlando review sit there! Your customer took the time to write the review, so you should return the favor and craft a response. Now, this may be absolutely terrifying to […]

Receiving a fake Google review about your business is more common than not and many businesses are unaware of how to remedy the issue. Don’t let fake reviewers get the best of you and affect your business. As a business owner, it is imperative that you respond quickly and concisely to all reviews negative or […]

There’s no question that people trust celebrities. Their fame and high cultural status makes them honorable models which makes them valuable assets for your business. But there’s a new age of celebrities that are taking center stage on the digital front changing the game of influencer marketing. Social media influencers are people, groups, and brands […]

Over the past few years, we have seen the internet age develop in a way we could have never imagined. With the overwhelming number of products and content available, consumers are becoming more creative in how they make decisions. Making an informed decision no longer only amounts to researching the product or service. Online reviews […]