Digital Marketing Services | 3 Reasons to Have Live Chat

No Comments

One of the biggest advancements to come out of digital marketing services recently has been the development of live chat services. Instant live chat with a real person is great for ROI and user-friendliness. Here are three big reasons why you should already be using it.

who can help me with the bet live chat companies near me?

Engagement

Get more new visitors and solid leads.

Having the ability for any customer or visitor to your online store to instantly message a live representative to ask questions is a great way to keep people engaging with your company and attract more leads and first-time customers. Keeping a steady flow of new visitors is key to any online enterprise.

 

Troubleshooting

Help customers solve issues efficiently.

Many companies still rely on email to resolve issues with customers, however, this method can be lengthy and frustrating to many. Live chat poses a solution by taking place instantly at any time during business hours in a popup box similar to text messaging on a phone. Customers will appreciate the speedy replies and instant answers.

 

Building Trust

Establish a sense of credibility.

One of the biggest advantages to a live chat service is the impression of value. Customers will be able to place more trust in an online store when they can still talk to a person like a brick and mortar store. Shoppers will feel more confident in their choices and give your business a sense of credibility.

where do i get the latest website marketing company methods?

Are You Looking for Digital Marketing Services?

Digital Resource is the premier agency for getting your new business off the ground. Live chat services are one of many that our team offers. Request a free SEO analysis today.

Tyler was born in Ocala, Florida, and raised in Miami. Tyler has earned a bachelors degree in English from Florida State University, and is an Internet Marketing Specialist for Digital Resource. As an experienced musician and writer, Tyler has a wide range of abilities to bring to the table in the most professional way possible.

Free Internet Marketing Analysis

Our team is ready to review your website, your search rankings, and social media presence. We'll provide you with some tips to help you propel traffic, drive leads and increase revenue.

RSS Test

  • How Updating Your Social Media Can Make or Break Your Business April 3, 2020
    97% of businesses use social media to reach their target audience People are spending 20% more time in apps daily due to the COVID-19 quarantine 55% of adults in the US are getting Coronavirus news from social media In a world being rocked by quarantine and social distancing, people are looking to online sources for […]
    Alexandra Gomez
  • How to Gain Leads for Your Business During COVID-19 Closures April 2, 2020
    By Sunday, March 22, 24 out of 50 cities most affected by COVID-19 faced significant cut hours for hourly employees according to Homebase By March 29, more than 50% of businesses were not operating in major cities: Las Vegas, Pittsburg, and San Fransisco (Homebase) Content marketing generates 3x as many leads than paid advertising and […]
    Alexandra Gomez
  • Efficiency: How to Guide Your Employees to Success While Working from Home April 1, 2020
    22% of remote employees say their biggest problem is shutting off from work, while 19% say it’s loneliness A survey reported 65% of employees are more productive working from home than at the office 86% of employees say working remotely reduces stress In the wake of COVID-19, companies that are letting their employees work from […]
    Alexandra Gomez
  • 7 Ways to Build Morale for Employees Who Work Remotely March 30, 2020
    6% of the US workforce works remotely at least half-time or more. 21% of people working remotely think the biggest struggle is loneliness. 21% of others working remotely said the biggest struggle is collaborating and communicating. As the effects of the Coronavirus progress on the nation’s economy, working from home has been the saving grace […]
    Alexandra Gomez
  • 4 Reasons Facebook Ads Are Critical for Your Business During COVID-19  March 22, 2020
    COVID-19 earns around 20 million social media mentions a day Global social media usage has grown by nearly 50% since the Ebola epidemic in 2014 Brand awareness ads are a cost-effective way to keep companies front of mind There no other way to say it – it is a scary time to be a marketer […]
    Nathan Mendenhall
  • Ways Going Live Online Can Help You Connect with Your Customer Base March 20, 2020
    87% of businesses have been using video as a marketing tool since 2019. 42% of customers prefer live chat than email (23%) or social media (16%) as a customer service tool. 87% of people prefer watching content online over TV if it means getting behind-the-scenes content. It’s definitely a trying time for all of us. The current […]
    Alexandra Gomez
  • Does Influencer Marketing for Businesses Really Work? March 19, 2020
    65% of digital marketers plan to raise their influencer marketing budgets in 2020. 89% of digital marketers think return on investment (ROI) from influencer marketing is comparable or better than other strategies. Now in 2020, Instagram ranks #1 for the most influencing social media platform, and it is the most used platform for influencer marketing. […]
    Alexandra Gomez
  • Digital Resource Ranks No. 30 on Inc. Magazine’s Inaugural Inc. 5000 Series: Florida March 19, 2020
    WEST PALM BEACH, March 18, 2020 – Inc. Magazine announced that Digital Resource is no. 30 out of 250 on the first-ever Inc. 5000 Series: Florida ranking of the state’s fastest-growing private companies. With a 395 percent two-year growth rate between 2016 and 2018, the company is honored to be recognized on such a prestigious […]
    Emily Creighton
  • The Most Effective Types of Interactive Content for Social Media March 11, 2020
    81% of digital marketing professionals say interactive content is more effective than static content in grabbing attention. Interactive content generates twice as many conversions as static content. 88% of digital marketing professionals say interactive content helps them stand out against competitors. The way technology keeps evolving, more and more innovations are being made that make […]
    Alexandra Gomez
  • Using A/B Testing to Optimize Your Digital Campaign March 4, 2020
    Only 17% take advantage of landing page A/B tests to drive conversion rates. Nearly half of digital marketing experts say they test different subject lines to strengthen their email marketing. 71 percent of businesses run two or more A/B tests per month. Looking for ways to improve performance on your ad campaign? Maybe you’re trying […]
    Alexandra Gomez

More from our blog

See all posts