Nashville live chat is the modern-day contact form. It is convenient, instant, and generates leads. But, when you choose to implement a brand-new feature on your website, it is vital that it looks like a cohesive addition. That means your live chat should – and can – be customized to match your website’s theme! Here is a handful of ways you can seamlessly integrate a live chat window with customization:
Color & Style
Your customization can begin with the color and style of your live chat window. You can take the most prominent or secondary color on your site and set it to your window. This will keep your site looking cohesive and visually appealing. Take it a step further and change the actual shape of the window. You can have a more modern look or even minimal. You can choose the one that best fits the tone of your site.
You can opt to use chat buttons throughout your website should you want to draw even more clients to your live chat window. You can choose a button from the presets, or you can upload your very own image!
Oftentimes, people steer clear of using automated messages for the fear of coming off as robotic. But, when it comes to live chat, automatic and canned messages can make your life so much easier! To begin, you can set messages to show up when a customer interacts with your site on different occasions. You can start with setting messages for first-time visitors, return visitors, or those who have been sitting on a page for five seconds.
Then, for your agents manning live chat, you can set canned responses. These are hashtag generated lines that can answer frequently asked questions. For example, “#thanks” will autofill a chat with a line saying thank you. This is customization on the backend, but can still make your live chat more successful.
One of the simplest changes you can make is adding your logo to your chat window. This will give your chatters the reassurance that they are contacting someone associated with your company.
Soon, you will be able to integrate your business Facebook messenger with Live Chat. But, for now, you can add social media buttons to direct your chatters to your other platforms. This is a great self-promotion option. So, when you’re generating a potential lead, you can encourage them to stay up-to-date with your company’s goings-on via social media.
One of the biggest perks of a live chat service is that there is an actual person on the other end. Set up an agent profile to include a name and photo. Putting a face to a name can make a conversation more personal and encourage potential customers to complete a conversion by establishing trust.
So, there’s something you want to change within your live chat window but cannot seem to find it within the preset customizations. You have the ability to take it a step further and write custom CSS code. This is a great option for those looking for a unique layout and with the resources to write code!
Are You Looking to Implement a Nashville Live Chat Service?
Nashville live chat can transform how you do business online. Build relationships with customers and lead them to a conversion by contacting Digital Resource today and learning how live chat can better your business!
Emily is a graduate from Florida Atlantic University where she studied English and communication. With a background in journalism, she is passionate about writing engaging and informative articles, and has a love for local businesses. Emily strives to assist businesses in building their brand identities and communities through quality, digital content.
61% of digital marketing experts say improving SEO and expanding their online presence is their top priority. Organic SEO is about 6 times more effective than paid search ads. 52% of web traffic comes from mobile devices. One of the most effective ways to market your business online is by having a stellar website. But […]
81% of U.S. users have at least one account on social media, and over 50% have more than one. More than 80 million small businesses have Facebook Pages. Instagram ads can potentially reach over 849 million users. Social media has arguably experienced the most growth of any digital marketing strategy. Its impact on business growth […]
69% of potential employees won’t apply to a business that has a bad reputation 92% of consumers read online reviews before deciding to engage with a business 85% of people think online reviews are as valuable, or more, than personal recommendations Your personal reputation isn’t so different from your business’s reputation online, except that online […]
87% of industry professionals say they use video in their digital marketing strategy 92% of marketing professionals are able to make videos with assets they already have Video content marketing can increase brand awareness by 54% Video is currently dominating content marketing trends. It’s been shown to give a huge boost to lead generation, conversions, […]
35% of the workforce in the U.S. is made up of Millennials, the largest generation represented 70% of Generation X would rather work independently than collaboratively, and they have earned the most college degrees (35% over Millennials at 19%) Generation Z now accounts for 5% of the workforce Part of managing a business and creating […]
Content marketing is less expensive than paid advertising by 62%, and creates three times as many conversions Voice search is an increasingly growing industry, expected to earn over $40 billion by 2022 53% of marketing strategies utilize interactive content to generate leads 2019 was a big year for the digital marketing game. Google released its […]
Over 70% of marketing strategies miss out on optimizing ads with customer behavioral data 53% of content marketing uses interactive content to generate leads 27% of marketing professionals find budgeting costs to be the most challenging What do job interviews, investor pitches, and digital marketing strategies have in common? It’s not hard to spot. If […]
Have you created a new blog? That’s great! But creating the blog is only half the battle. You also need to get traffic to it. It is useless to develop fantastic content if no one gets to read it. So it is essential to look for ways on how you can increase traffic to your […]
When you do simple research for the top web design resources and tools, you’ll be flooded with hundreds of ideas. From one side, it’s great because you get a chance to find a tool designed specifically to help you out. From the flip side, the decision-making process can last for hours and even days. So, […]
As designers and developers, our web team always works to put themselves in the shoes of the intended audience. So, when a local criminal defense attorney with 35+ years of experience came to Digital Resource for a website revamp, we had our work cut out for us. The Problem Our goal was to redesign and […]