87% of businesses have been using video as a marketing tool since 2019. 42% of customers prefer live chat than email (23%) or social media (16%) as a customer service tool. 87% of people prefer watching content online over TV if it means getting behind-the-scenes content. It’s definitely a trying time for all of us. The current […]

Facebook Messenger officially launched its chatbot platform in April. These bots have opened the doors for businesses to deliver more services to their customers in new and unique ways. Services include subscription automation, customized communications, e-commerce purchases, and much more.  With 50 million businesses already using Facebook Messenger, chatbots are quickly becoming popular. This leaves many […]

    At their F8 2016 Conference on April 12, Facebook CEO Mark Zuckerberg announced a new Facebook Messenger platform. While this innovative Facebook Messenger platform hopes to usher in a new age of social media and commerce, it has also been ushering in a wide-range of questions. Keep reading for answers to all of […]