34% of people who left reviews in 2019 wrote 2-3 reviews for local business 85% of consumers are willing to leave reviews 60% have written reviews for positive experiences, while just 25% have written reviews for negative experiences Now more than ever, people are using the internet to find what they need. Word of mouth […]

We are living in an age where customers are empowered more than ever. This is a time when a single Facebook post, tweet, or Google Review can dramatically impact your business. While a positive customer review broadcasted online has the potential to reach more people than a Super Bowl ad, a negative one can spread […]

Live chat is the “it” element in the world of online businesses. Making communication so much easier and lead generation more convenient for website visitors and businesses, live chat is quickly becoming a must-have. So, does your business need live chat in Detroit? Absolutely. Read to learn more: Increase Communication While it is not the […]

When Instagram stories came to be, the world of social media was shaken. Thinking Instagram was stepping on the toes of Snapchat, users of both platforms thought they needed to pick a side. But, users with Instagram for business quickly picked up on the marketing advantages of Instagram stories. But, the feature is still fairly […]

The goal of online marketing is to turn viewers into customers. And, if you do it right, you end up with very happy leads. But, reputation management and internet business communication post-acquisition can be tricky. So, how exactly do you keep the lines of communication open? How can you get them to spread the word […]

Facebook is a powerful tool that allows businesses to engage, connect, and establish trust with their clients. These pages also have the added benefit of increasing brand awareness, website traffic and ultimately increasing sales. Connecting and engaging with your customers is a great way to show them the person behind your business and connect with […]

As a business owner you most likely already understand the importance of online reviews. In addition to its surface benefits, online reviews also play a part in many search engine ranking factors which in turn can benefit your business’ online presence. But if you understand how important online reviews are, you also understand how difficult […]

Over the past five years, there’s been a phenomenon developing that has been greatly affecting the way consumers choose where to take their business. In an age where the entire internet is basically at everyone’s disposal constantly, the consumer has gone from trying new things on the fly, to getting more and more informed before […]