34% of people who left reviews in 2019 wrote 2-3 reviews for local business 85% of consumers are willing to leave reviews 60% have written reviews for positive experiences, while just 25% have written reviews for negative experiences Now more than ever, people are using the internet to find what they need. Word of mouth […]

97% of businesses use social media to reach their target audience People are spending 20% more time in apps daily due to the COVID-19 quarantine 55% of adults in the US are getting Coronavirus news from social media In a world being rocked by quarantine and social distancing, people are looking to online sources for […]

69% of potential employees won’t apply to a business that has a bad reputation 92% of consumers read online reviews before deciding to engage with a business 85% of people think online reviews are as valuable, or more, than personal recommendations Your personal reputation isn’t so different from your business’s reputation online, except that online […]

I won’t even bother asking if your business uses social media, of course, it does! Every business today is using multiple platforms to connect with current and potential customers. Social media has changed the way businesses and customers communicate. It can be difficult to keep up because the digital landscape is changing rapidly. As a […]

Using social media marketing for your business has only increased in popularity over the years and will continue too. Social media is the number one online activity, so think of all the potential people your business could be able to reach every day. However, many businesses aren’t familiar with creating a social media marketing strategy […]

Social media channels have changed the game when it comes to customer interaction. Long gone are the days of customers sending in letters to file a complaint over an issue. Customers don’t want to even take the time out of their day to call a company to give them feedback. Not when they can take 30 […]

What is Google+? Google+ is a social media platform that was released in 2011 by Google. It is like a super social media tool since it allows many of the same features that other social networks offer such as, photo uploads, sharing, tagging, instant messaging, and connecting with other users. But also offers some different […]