Maximizing the value of a company’s websites is a top priority for many businesses today. One great way to increase the value of your website traffic is to implement a Business LiveChat. This service allows a potential customer to ask questions and receive immediate feedback. Customers tend to shop around when making new purchases and […]

By now, you have visited websites that offer a feature to interact with a representative through an instant messaging window on the web page.  This service is great for easily converting new sales leads.  However, there are common B2C live chat mistakes that can reduce the positive effects of this great feature.  Avoid these five […]