More and more websites feature a little inviting widget in the corner or their screens. You can’t miss live chat. Customers are using live chat more than ever. And people aren’t just using live chat, they actually enjoy using it in comparison to other channels. It makes sense when you consider the benefits of live […]

At a first glance, Live Chat in Atlanta seems like a really handy tool that can support routine customer service tasks. However, many businesses still have yet to unlock the potential of live chat. We’re talking about your proactive approach. Generally, there are two types of customer support: reactive and proactive. What exactly does that […]

Live chat in Tampa is the new must-have thing that businesses should implement on their websites. The real-time support and personalized connection with prospecting customers when visiting your site are becoming a business standard. So, do you currently have a live chat on your website? If not, read more about why this service will outsmart […]

Adding live chat to your website will forever change the way you generate leads. Live chat allows businesses to reach out to the customer rather than the traditional method of the customer reaching out to the business. Most people don’t like calling businesses and this deters them from buying and asking questions. Live chat makes […]

When it comes to generating more sales, most businesses are open to the various up-and-coming ways in which they can digitally market their companies. Whether it is website optimization, email marketing, online advertising or building a strong social media presence, businesses are doing it all. Recently, there is one way in particular that is becoming […]